Claims Procedures


Contact us at 021-9399107 or 0861 735 735 and notify us within 30 days after the event. One of our friendly staff will guide you through the process.

Alternatively, you may complete the necessary claim forms and send it to us via fax at 021-911 0993 or e-mail to: This email address is being protected from spambots. You need JavaScript enabled to view it.

•             Click here for all claim forms


The following documents must accompany the relevant claim forms, within 90 days of the date, of such event.

•             Original or original certified copy of death certificate. (If applicable)

•             Death claim notification form. (If applicable)

•             Original certified copy of identity document of Principal Member and/or Spouse and dependents. (If applicable)

•             If not already indicated on the claim notification form, instructions as to benefit distribution and details of beneficiaries. (If applicable)

•             And/or such other document evidences, information and proof as may be required by SDL after notification of the claim

•             Standard:   BI 1663 Form.

•             South African Police accident report as per the underwriter’s requirement.

•             Click here for all claim forms

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